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Frequently Asked Questions
Insurance

Insurance - Frequently Asked Questions

Through our Insurance Broker, Jones Brown Inc., Slo-Pitch National offers various types of insurance coverage to our members.
General members (teams, players, coaches and umpires) can apply for Secondary Accident and Liability Insurance. Conveners and
League Executives can take advantage of Host Liquor Liability packages for tournaments and banquets.

The Slo-Pitch National insurance program is handled through our National Office and British Columbia office. The Insurance program
is administered by Jones Brown Insurance Brokers and Consultants and underwritten by A+ rated Insurance Companies.
 

All leagues are provided with a proof of insurance upon registration. If you have not received your proof of insurance, you can
contact us and we will provide it for you. There is no charge to provide this insurance certificate.

You can request that your city/municipality be added as additional insured by completing the “Request an Insurance Certificate”
form and submitting it to the National Office or British Columbia Office. There is no fee to have your city/municipality added as an
additional insured.

Your SPN insurance will cover you therefore you will not require another certificate.

An event shall be considered a Slo-Pitch National Sanctioned event once the tournament convener has completed the necessary criteria outlined in their specific region and approved by the region’s Regional Director. League events will be considered sanctioned once the league’s annual membership has been received by the region’s Regional Director.

Slo-Pitch National umpires are covered for officiating during Slo-Pitch National sanctioned league events, and Slo-Pitch National Sanctioned events. Umpires will not be covered under the SPN insurance program for any event that Slo-Pitch National has not approved.

Tournament conveners who are running a fully sanctioned Slo-Pitch National tournament and are fully insured members of Slo-Pitch National are eligible to apply for this event insurance.

Liability insurance covers members from possible suits from third parties. The SPN limit of Liability is $5,000,000 per occurrence. Note: Limitations and Exclusions apply. A deductible of $1,000 applies on all liability claims.

Yes, you are required to pay for your expenses up front and will be reimbursed according to the coverage under the policy. Special circumstances may be considered and should be discussed with the adjuster.

This accident insurance is secondary to any existing health plan of which you are already a member (personal or through an employer) and also secondary to any government offered plan in your region, whether or not you are a member.

Notification of the incident must be received within 30 days of the date of the incident. Within 90 days a claim form is to be completed and submitted to the adjuster handling the claim. Your coverage expires one year from the date of the accident.

Yes, incident reports should be completed regardless of the severity. This protects you as a member, in case symptoms worsen and you end up receiving medical treatment at a later date. We cannot process claims without proper documentation of the incident. Note: Medical/Dental treatment must be received within 30 days from the date of the incident in order for your claim to be approved.

You should immediately have an incident report completed to be submitted to Slo-Pitch National (if the accident occurs during an officiated game, the umpire should complete the form, if the accident occurs and no official is present, the form should be completed by the league president or tournament convener). Once the incident report has been completed, and Slo-Pitch National has confirmed that you are an insured member, you will be sent out accident claim forms.

The insurance available to members consists of Liability and Secondary Accident insurance coverage. The coverage does not include loss of wages.

You can contact the National Office (or BC Office if you reside in BC) to request a claim form if you have been injured. Claim forms will be sent to insured members once a fully completed incident report has been received by Slo-Pitch National outlining the accident and the injured party has been confirmed as an insured member.

There is no fee to file a claim with Slo-Pitch National.

Slo-Pitch National insurance coverage does not extend to property.

Membership

Membership menu item.

Members must be a minimum of 16 years old to participate in any SPN team and/or event. Members under the age of 18 are also required to have a parent/guardian complete and sign a parental consent form wherby both the player and guardian agree to the waiver and release of liability.

The member MUST CURRENTLY be 16 years old at the time of signing the roster/waiver/consent form.

All player changes that take place within each league should be forwarded to Slo-Pitch National to have on file. 

YES, all Slo-Pitch National members need to have agreed to the terms of membership and must sign the Release of Liability Waiver to be covered by Slo-Pitch National insurance. 

Each team only needs to pay their membership once each year. (Note: the league roster must be the same roster submitted for National Championships)  If a team has already purchased their membership when registering for the National Championships you can simply note this on the application paperwork. You do not need to include payment for the team again. 

Player changes to your roster can be made through your Regional Director. All player changes should be on file at the National Office. Please note that roster changes could possibly impact the level of play that your team is approved for. 

You can list up to 20 players on your team roster. You can list 3 coach/managers. A coach/manager is considered a member of your team and therefore eligible to participate during a game. Note: SPN does make some maximum allowance exceptions for leagues who have submitted a written request due to extenuating circumstances.

There are a variety of services and benefits offered to teams/leagues/umpires within each region.  Fees are established based on the costs to provide such services and benefits. Also, all taxes are included in the fees and tax structures vary between regions.

A written request for a membership refund will be reviewed and may be approved by the Regional Director for the Region in which you reside.

The membership is valid from March 31 to March 31 of each year.

Once a team registration has been received by the Slo-Pitch National office, you will be considered a member of Slo-Pitch National. Each team is provided with a current year rulebook, a current year Assumption of Risk & Liability Team Waiver/Roster form, and a subscription of the Slo-Pitch National Magazine. Members will have access to member promotions throughout each year, and are also eligible to participate in Slo-Pitch National tournaments.  Insured and Noninsured membership packages are available.

Tournaments

Tournaments menu item

Your 2nd tournament must be played during the current season, and before you can enter your team into the Provincial Championships. The divisions fill up fast so be sure to get your 2nd tournament in early so that you can ensure your team registers on time before the division fills.

Entries are received and processed on a first-come, first-served basis until the division reaches maximum capacity.

 

Some regions provide a deadline date which will be posted on the Provincial Championship information page of your regions website, please check your regions Provincial Championship Information page for more details.

Yes, you can potentially play in 3 separate categories:  Men’s/Women’s, Coed & Masters/Seniors.

 

You cannot however play in multiple divisions within each category (ie. Men’s E & Men’s D).

Contact your local Tournament Coordinator. You can find contact info for your local Tournament Coordinator in the SPN Personnel List on the website, or in the back of your current Rulebook.

Yes, ALL divisions are Provincial qualifiers.

Umpires

Umpires menu item

An incident report form is included in your registration package that is sent to you once you have successfully completed your exam. Please complete the incident report in full and submit it to the National Office immediately. If the incident requires additional reporting, you can do so via email to the National Office at spn@slo-pitch.com or submit it to the National Office at 63 Galaxy Blvd #4, Toronto, ON M9W 5R7

All umpire uniforms items and equipment can be purchased through Home Run Sports at their retail outlets or online at http://www.homerunsports.com/.

Umpires are covered at all sanctioned Slo-Pitch National Events. (including SPN League events)

Umpires who have been selected to officiate at the National Championships will have attended a current year clinic. Provincial Umpire-In-Chiefs work with the National Umpire-In-Chief to  select umpires for the National Championships. For selection criteria, please contact your Provincial Umpire-In-Chief.

Provincial Umpire-In-Chiefs will select the umpires for the Provincial Championships. For selection criteria, please contact your Provincial Umpire-In-Chief.

All umpires will need to have successfully completed the current year exam, available online at www.slo-pitch.com , or from the National Office or a local Clinician. Once you have passed the exam, you will be sent your registration package which includes a Red Umpire Hat, your umpire’s card and other pertinent information.

 

Umpires are typically assigned through local Umpire Associations. For a list of Umpire Associations in your area, please contact spn@slo-pitch.com or your Regional Director.

Umpire contacts can be provided to you through your Regional Director or Provincial Umpire-In-Chief.

No, the username and password gives you access to the system.  All roles you have in SPN will be linked to that one account so you have access to all your information in one place. 

It’s possible that the birthdate you originally entered while creating your account had defaulted back to the current year.  Therefore the system thinks that you haven’t even been born yet.  Please contact our office at spn@slo-pitch.com or 416-674-1802 and we will be happy to correct your birthdate in the system.

No, you use the same username and password you created last year.  If you can’t remember them, use the “Forgot your username or password?” link on the login page (https://registration.slo-pitch.com).

Yes. We are constantly monitoring our systems to ensure the security of your information. When you are asked to enter sensitive information (such as a credit card number) the information is encrypted and protected using industry-standard SSL encryption.

We use SSL Security for all pages that have user data input. That means every time someone logs in, it’s encrypted and protected. The proof is when you look at the URL line and it says https:// etc… the “s” stands for Secure.  Go to a normal webpage and you won’t see that.

We accept Visa and MasterCard payments online which will be processed immediately when you submit your order. If you do not have or wish to pay by credit card, you can most definitely pay by cash or cheque by choosing the “Cheque” option during the payment process. 

 

In this case, ensure that you complete your order (you will receive an order receipt/confirmation upon completion), then mail your cheque to your regional office with reference to your order # that is found on your receipt. If you live near your regional office, you can also choose to pay cash in the same way you would pay by cheque (never send cash in the mail). You will not be officially registered until your cash/cheque payment is received and marked as paid by your regional office personnel.

No, you definitely should not create a new account at any time, as this creates member duplication. After 5 attempts of entering an incorrect username or password the system will lock you out for security purposes. If you have been locked out, please contact your regional office and we will be happy to unlock your account and assist you in obtaining and/or resetting your login information.